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Data-focused MVNOs Shift Gears on Voice

The month of May saw significant announcements on service pricing adjustments from Mobile ESPN and Amp’d Mobile (the new data-centric MVNOs in the US).  While Mobile ESPN introduced a whole new set of postpaid pricing plans that incorporate more voice minutes and less content at lower prices, Amp’d Mobile has taken it one step further by rolling out prepaid plans starting at as low as US$20.  Such adjustments point to a shift in these players’ overall strategy, a shift arguably driven by their weaker-than-anticipated performance so far.

Mobile ESPN’s and Amp’d Mobile’s adjustments prove that voice remains to be the killer app and customers adopt mobile services, first and foremost, for voice.  We have previously argued that Mobile ESPN’s pricing plans were not competitive with the other offers in the market, particularly on the voice front.   In the US, operator differentiation through network coverage is rapidly giving way to differentiation through the number of minutes included in service plans. With the US ARPU at about US$50, we anticipated that few customers would be willing to pay a premium for voice for the privilege of accessing ESPN content on their mobile phones.  Mobile ESPN’s current offers are on-par with the market and, in our view, will dramatically lower the barrier to entry for the ESPN fans.  And once they do subscribe to the service, the MVNO will have a better chance to educate them on its data applications.  Amp’d Mobile’s prepaid plans will also go towards acquiring more of its target audience, primarily youth with no or bad credit, and giving access to its large portfolio of media services.  Indeed, the recent pricing adjustments by the data-centric MVNOs go to prove that mobile subscribers need more education on the data front, but that cannot happen in the absence of voice.


Exhibit 6: Comparison of Mobile ESPN’s Old and New Pricing Plans 

Pricing Plan

Activation Fee

Price (per month)

Number of Peak Time Minutes

Unlimited Nights and Weekends

Data Services

New Plans

 

 

 

 

 

Fan 400

Waived

US$39.99

400

Yes

Limited*

Fan 800

Waived

US$59.99

800

Yes

Limited*

Fan 1200

Waived

US$79.99

1,200

Yes

Limited*

Fan 2000

Waived

US$99.99

2,000

Yes

Limited*

Fan 4000

Waived

US$149.99

4,000

Yes

Limited*

Fan 6000

Waived

US$199.99

6,000

Yes

Limited*

Old Plans

 

 

 

 

 

Pro 100

US$35

US$34.99

100

No

Yes

Pro 450

Waived

US$64.99

450

Yes

Yes

Pro 900

Waived

US$84.99

900

Yes

Yes

Pro 1350

Waived

US$104.99

1,350

Yes

Yes

Pro 2000

Waived

US$124.99

2,000

Yes

Yes

Pro 3000

Waived

US$174.99

3,000

Yes

Yes

Pro 4000

Waived

US$224.99

4,000

Yes

Yes

  *All of the new plans include Mobile ESPN’s sports package, which includes some of ESPN ’s content.  For full access, ESPN subscribers have to purchase the total sports package, priced at US$24.99, and available free-of-charge for the first month.

Source: Mobile ESPN.




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