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Increasing competitive, operational, and financial pressures have sparked a radical rethinking of the operator’s role in the network across the world. Operators have been gravitating towards new “low-cost” business models, involving network outsourcing and hosting as a means of managing costs while they grow their businesses.
With most mobile equipment solutions quickly heading for commoditization, network services has also become more important for vendor business models, as the services opportunity straddles both OPEX and CAPEX budgets. Moreover, network services enable vendors to develop new, hard-to-replicate sources of competitive advantage.
To assess the network outsourcing and hosting opportunity in Latin America, we conducted extensive interviews with executives at mobile operators throughout the region. In this report, we share much of the insights into the areas where operators feel they could benefit most from a vendor partner and provide answers to the following key questions:
- What will it take for Latin American operators to embrace managed services?
- What can vendors bring to the table?
- What kinds of end-user service delivery platforms are operators planning to acquire in 2007 and where would they consider hosting?
- Are operators increasingly opting for turnkey solutions?
- What types of services and delivery modes of technical education services do operators demand?
- How much do operators invest in network and service optimization and how will the level of investments fare moving forward?
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Regional and operator level forecasts of investments into network services – internal and outsourced – are also available as an add-on to this report for the following operators:
-America Movil (Regionwide)
-Telefonica (Regionwide)
-TIM (Regionwide)
-CTI, Argentina
-Movistar, Argentina
-Telecom Personal, Argentina
-Brasil Telecom, Brazil
-Claro, Brazil
-Oi, Brazil
-TIM, Brazil
-Vivo, Brazil
-Entel PCS, Chile
-Smartcom, Chile
-TEM, Chile
-Comcel, Colombia
-TEM, Colombia
-Porta, Ecuador
-Telcel, Mexico
-TEM, Mexico
-Claro, Peru
-Digitel, Venezuela
-Movilnet, Venezuela
-Movistar, Venezuela
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The trends, in our view, are unmistakable. The Latin American market is ripe for managed services (more than 50% of MNOs are interested), but suppliers will need to understand the carriers’ key requirements. This report offers the first insights into the carriers’ thinking.
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