Due to its promise of enhanced flexibility, availability and performance of IT resources, cloud computing has become top of mind for companies, large and small, that are considering the shift from traditional, data-center-based IT to cloud computing to harness related economies of scale.
Cloud computing provides operators with opportunities to leverage their expertise and infrastructure to offer cutting-edge services for enterprises. That can help them to increase customer retention, improve return on investment and create new revenue streams. With enterprises demanding a single point of contact for all their technology needs and expecting integration to be seamless, we believe that a coherent cloud computing strategy is becoming a prerequisite for operators’ further growth in the business segment.
This report examines the trends that are pushing telecom operators in Europe toward cloud computing. It identifies the main business drivers behind adoption of cloud computing by enterprises and discusses how they translated those drivers into specific requirements. Finally, we analyze the various types of service models that may be deployed by cloud providers. The report includes case studies of three Western European operators that provide B2B cloud services: Orange France, KPN and Telefonica.
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